All digital sewing pattern downloads are non-refundable due to the nature of the product. Each product can be downloaded by logging into your account after receiving your confirmation of sale email.
How do your digital downloads work?
To purchase the product, add the product to your cart, checkout, and pay just like you would on any other website. Once you’ve made your purchase and the payment is approved, you can access your account at any time to download the digital download.
How many times can I download my pattern?
You have a maximum of 3 digital downloads available. Please backup your files, Dropbox is a good way to do this, as you only get 3 downloads per pattern.
Can I use my gift card on a digital download?
Yes! Feel free to use your gift card on any patterns available on the shop.
Can I purchase a digital download for someone else as a gift?
You can definitely purchase a digital download as a gift. The easiest way to do this is to purchase a gift card in the value of the sewing pattern you wish to gift someone with. For example, for The Miriam Skirt Pattern, there is a $12.00 gift card available in the shop that you can purchase and gift to your sewist by passing along the code after purchase. For more information on how gift cards work, scroll down to GIFT CARDS.
I can’t get my downloads to open. Am I doing something wrong?
Both Mac and PC computers come with the program needed to de-compress .zip files. In both platforms all you need to do is double click on the .zip file and it will open. If for some reason it does not open, you can download a free zip app to open the files. iZip for Mac works well and 7-Zip for PC’s.